Winch-out & recovery
Wheels spinning, car not moving. A winch pulls the vehicle back onto solid ground slowly, without the damage that comes from flooring the gas.
We come to where your vehicle is — the street, a driveway, a parking lot or the highway shoulder — and take it where you choose.
When to call us for this
- Stuck in a snowbank or an unplowed spot
- Slid into a ditch or onto a soft shoulder
- Wheels sunk in mud or wet grass
- High-centered over a curb or parking block
- A wheel dropped off the edge of a driveway
How it works for this job
- 1
Look before we pull
The driver checks how the car is sitting and picks a safe anchor point.
- 2
Slow, steady winch
The cable pulls the car out gradually instead of spinning the wheels.
- 3
Check it over
Once it's on solid ground, look at tires, bumper and underneath before driving.
What to tell us when you call
- What it's stuck in
- How far off the road it is
- Whether it's tilted or leaning
- If it was driving fine before
If the car is tilted in a ditch, get out on the high side only if it's safe — otherwise stay buckled and wait.
Winch-out & recovery: common questions
Gentle rocking sometimes works in light snow. Spinning the wheels hard digs deeper and can overheat the transmission, so stop if it isn't moving after a few tries.
The cable attaches to a recovery point or the frame, not the bumper cover. Let the driver know about anything already loose so it can be checked first.
Maybe not. After it's pulled out, check for leaks, warning lights, steering pull or scraping noises. If anything feels off, a tow to your mechanic is the safer choice.
Usually, yes. Tell us how much snow is around it and whether the street has been plowed. Clearing some snow from the tires before we arrive helps.
Other services
Car & light-duty towing
Cars, SUVs, minivans and pickups towed to your mechanic, your home or the dealer.
Learn more
Flatbed towing
Wheels off the road for AWD, 4x4, lowered, luxury and electric vehicles.
Learn more
Accident & collision towing
After a crash: safety first, then your car goes to the body shop you choose.
Learn more
How a tow with Itowza works
- 1
Call or send the form
Reach us at the toll-free line or the request form.
- 2
Tell us where you are and what happened
Address, cross streets or highway exit, plus the vehicle.
- 3
We confirm the details and head your way
You hear back from a real person before a truck rolls.
- 4
Your vehicle goes where you choose
Home, your mechanic or a body shop — your call.
