Flat tire change
We put on your own spare — full-size or donut — check its pressure and tighten the lug nuts. When a spare won't do it, we tow.
We come to where your vehicle is — the street, a driveway, a parking lot or the highway shoulder — and take it where you choose.
When to call us for this
- A tire went flat in a parking lot or on the street
- You hit a pothole and the tire is losing air
- The tire is shredded on the highway shoulder
- You have a spare but no jack or the wrong tools
How it works for this job
- 1
Find a safe spot
Get off the road if you can. Hazards on. Don't change a tire next to traffic.
- 2
We swap on your spare
The driver lifts the car, removes the flat and puts on your spare.
- 3
Pressure and lug check
We check the spare's air and tighten the lug nuts.
- 4
No spare? We tow
No spare, a bent rim or two flats means a tow to a tire shop.
What to tell us when you call
- Which tire is flat
- Whether you have a spare (and where it is)
- If you have a locking lug nut key
- How close you are to traffic
On a highway shoulder, stay in the car with your belt on until help arrives, unless it's unsafe to stay inside.
Flat tire change: common questions
Many newer cars come with only a repair kit. If you have no usable spare, we can tow the car to a tire shop or your home.
Donut spares are meant for short trips at reduced speed — check the sidewall or your owner's manual for the limits. Get the flat repaired or replaced soon.
Check the glove box, the trunk floor and the spare tire well. If it's missing, tell us when you call — it changes what's possible, and a tow may be the better option.
It depends on how much room there is from traffic. If the shoulder is too tight, the safer move is to tow the car to a nearby lot and change it there.
Other services
Car & light-duty towing
Cars, SUVs, minivans and pickups towed to your mechanic, your home or the dealer.
Learn more
Jump starts
Clicking, slow crank or dim dash lights? We bring the jump to you.
Learn more
Fuel delivery
Ran out of gas? We bring enough fuel to get you to the next station.
Learn more
How a tow with Itowza works
- 1
Call or send the form
Reach us at the toll-free line or the request form.
- 2
Tell us where you are and what happened
Address, cross streets or highway exit, plus the vehicle.
- 3
We confirm the details and head your way
You hear back from a real person before a truck rolls.
- 4
Your vehicle goes where you choose
Home, your mechanic or a body shop — your call.
